OpenAssist: Technical Support / Managed Service
- A fully, or partially managed technical support Service for your business.
- Each of the OpenTech “OpenAppliance” products come with a comprehensive fully managed service comprising:
- Remote monitoring to alert if supported services have gone down or are experiencing issues.
- Remote technical support for both Server and Desktop support. Windows, Mac or Linux systems.
- A support contract can be chosen which is either reactive to these alerts, or simply be notified of them.
- Assistance with Apple, Android and other smartphones and tablets.